SUPPORT - Modifry Products is commited to providing quality products at affordable prices, but because this is a one-man, part-time business tech support is provided through email only. I provide good web site descriptions and detailed installation manuals in an effort to minimize any problems you might have, but if you need help I will try to provide it via email. Also, I am now retired and caring for several relatives with health problems which requires considerable travel so it may take me a day or two to reply to your questions.
WARRANTY - All Modifry Products come with a 1 year Limited Warranty covering manufacturing defects of any kind. If you believe your product is not performing as designed, contact us and we will arrange for you to return it for repair or replacement. In addition, everything we sell comes with an unconditional 30-day right of return. If for any reason you are not satisfied with a product you may contact us within 30 days of receiving the item to authorize the return. Once the product is received by us and determined to be undamaged you will be refunded the full purchase price, less original shipping charges. Electronic items will receive a full credit even if they have been installed (wiring harness has been cut or spliced - no problem).
RETURNS after 30 days may incur a restocking fee of 20%, depending on the product, time since purchase, condition, etc. In some cases we may not be able to provide a refund, such as when a product changes or is no longer available. In all instances the customer must bear the cost of returning the item for repair, replacement, or refund. In the case of repair or replacement, Modifry Products will cover the cost of shipping the item back to you.