Shipping Policy    Warranty Information    Repair or Exchanges

Modifry Products accepts returns for refund, repair, or replacement, but ONLY when prior authorization is given.  Do NOT return items without contacting us first and be sure to package the items appropriately to ensure they reach us undamaged.  Remember, it's your responsibility to make sure the package is delivered and that it arrives and in good condition.

Here are some examples of poor shipping practices:

This ordinary #10 envelope was used to ship a DCI and harness back to us.  Letters are normally processed on automated machinery at the Post Office and plain envelopes with bulky items inside do not fare well when passed through the machine at 200 feet per second.  This envelope tore open in two places and there's no telling where the DCI is now but it certainly never made it back to Modifry Products World Headquarters.

Here's another one.  This cost the customer about 80¢ to ship, but in the end he lost $100 worth of merchandise.  Are you getting the idea that #10 envelopes aren't such a good thing?